Privacy Policy

We collect the following categories of information:

• Account information — name, phone number, business name, and contact details you provide when signing up or contacting us.
• Connected platform data — when you connect a messaging or commerce account (for example via Meta, Instagram, WhatsApp, or Telegram), we access the messages, profile identifiers, product catalogs, and order information needed to operate the Service, as permitted by those platforms.
• Conversation content — messages exchanged between your customers and the AI agent, used to generate replies and complete sales tasks.
• Usage and device data — log data, IP address, browser type, and interactions with the Service, collected to keep it secure and reliable.

We use the information we collect to:

• provide, operate, and maintain the Service;
• answer customer questions, recommend products, and create orders on your behalf;
• improve, personalize, and develop new features;
• communicate with you about updates, security, and support;
• detect, prevent, and address fraud, abuse, and technical issues;
• comply with legal obligations.

We do not sell your personal information. We share it only in these limited circumstances:

• Service providers — vendors that host, process, or support the Service under contractual confidentiality obligations;
• Connected platforms — the messaging and commerce platforms you choose to integrate, as required to deliver messages and process orders;
• Legal and safety — when required by law or to protect the rights, property, or safety of admi, our users, or the public;
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this Policy.

We retain personal information for as long as needed to provide the Service and for legitimate business or legal purposes. When information is no longer required, we delete or anonymize it. You can request earlier deletion as described below.

You may request deletion of your personal data at any time by emailing [email protected] with the subject line “Data Deletion Request.” We will verify your request and delete the associated data within 30 days, except where retention is required by law. If you connected admi through a Meta platform and wish to revoke access, you can also remove the app from your platform settings, which stops further data processing.

We use administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information, and to object to certain uses. To exercise these rights, contact us using the details below. We will respond in accordance with applicable law.

The Service is not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect their personal information. If you believe a child has provided us data, contact us and we will delete it.

Your information may be processed and stored in countries other than your own. Where we transfer data internationally, we take steps to ensure it receives an adequate level of protection consistent with this Policy and applicable law.

We may update this Privacy Policy from time to time. When we make material changes, we will revise the “Last updated” date above and, where appropriate, provide additional notice.

For questions about this Privacy Policy or our data practices, contact us at [email protected].